Privacy Policy
The Travel Shop is committed to protecting your privacy and this Privacy Policy sets out what information we collect, how we collect it, and what we do with it.
Your Information
This refers to information such as your name, contact details, travel preferences and special needs/disabilities/dietary requirements that you supply us or is supplied to us, including any information about other persons on your booking relating to the same (?your information?). Your information is collected when you request information from us, contact us (and vice versa) or make a booking with us. You are responsible for ensuring that other members of your party are aware of the content of our Privacy Policy and consent to your acting on their behalf in all your dealings with us.
We will update your information whenever we get the opportunity to keep it current, accurate and complete.
Our Use of Your Information
(1) We may disclose your information to our service providers (who could be located outside the UK/EEA) for the purpose of providing you with our services, including your flight, holiday, insurance Information necessary for this purpose will be disclosed to them. For air travel, it may be a mandatory requirement (imposed on airlines by governments at the point(s) of departure and/or destination) to disclose your information for security and anti-terrorism purposes, or any other purposes which they determine appropriate.
(2) We may use your information for the purposes set out in our data protection registration with the Office of the Information Commissioner We may also disclose your information to companies who act as ?data processors? on our behalf, or to our service providers operating systems or business functions on our behalf, some of whom are outside the UK/EEA. These purposes include administration, providing services (and contacting you where necessary), customer care, improving our service, business management and operation. credit checking and debt collection. If we search against the files of credit reference agencies, they will record the search and hence the way in which you conduct your account with us may be shared with other lenders and credit agencies.
(3) Some of your information may be considered ?sensitive personal data? under the organic Protection Act. (For example, information relating to health.) We collect it to cater to your needs or act in your interest, but we do so on the condition that we have your positive consent ? we will do all that is reasonably practicable to draw this to your attention when you first supply us with your information, or at the next available opportunity. By booking with us you also agree for your insurers, their agents and medical staff to disclose relevant information (which may contain sensitive personal data) to us in circumstances where we need to act in the interest of everyone concerned.
If you do not agree to our use of your information, we cannot do business with you or accept your booking.
Direct Marketing Material
(1) We may from time to time contact you by post with information on offers of goods and services, brochures, new products, forthcoming events. (2) You may indicate your preference to also receive our direct marketing material for the above purposes by telephone or e-communications (e-mail, SMS) on our website(s) or forms, or to our staff at the time you first supplied us your information. You will be given the opportunity on every e-communication we send you to indicate that you no longer wish to receive our direct marketing material.
Your Rights
(1) You have the right to ask in writing for a copy of the information we hold about you and to correct any inaccuracies in your information.
(2) You have the right to ask in writing not to receive direct marketing material about our products and services. Once properly notified by you, we will take steps to stop using your information in this way.
Foreign Controls
Outside the European Economic Area (EEA), note that controls on data protection in such countries may not be as strong as the legal requirements in this country.
Use of Cookies - links to other websites
If our contact and dealing with you is via our website(s), we may use 'cookies'. A cookie is a small piece of data sent from our web server to your computer and stored in a text file on your hard drive. Cookies allow us to identify your computer but not you personally. You can set your web browser to refuse cookies.
We use cookies to measure site usage and related information. If you are making a purchase, we may also use cookies to keep track of the transaction from one web page to another.
Our website may contain links to other sites not controlled by us. (1) These sites may send you cookies and collect data and personal information. We are not responsible for the actions, content or the privacy policies of those websites to which our website(s) may link.
Aggregated Customer Information
We collect information relating to customer trends and patterns. This information is often used in its aggregate form. We may disclose aggregate statistics about enquiries made, visitors, customers and sales in order to describe our services to prospective partners, purchasers, advertisers and other reputable third parties and for other lawful purposes. No personally identifying information is disclosed.
Security Statement
We have taken all reasonable steps to have in place appropriate security measures to protect your information.
Changes to this policy
Any changes to this Policy will be either posted on our website and/or made available on request. We will strive to ensure our practices comply with the most current available version of this Policy
